Off-Platform Bookings Are Growing Blind Spots
Supplier-direct bookings result in large gaps for companies
Every company has some bookings made outside of a TMC. Even companies with managed travel programs report that 40% of travelers will shop or buy directly with suppliers (GBTA, December 2016).
Off-platform spending is a growing blind spot for companies that prevents them from fulfilling duty of care obligations. Attempts to capture and analyze these bookings take significant time and deliver poor results for functions such as travel procurement.